NETCC Review 2026: What It Really Means for Solar Customers

For several years, Australia’s solar industry has operated under the New Energy Technology Consumer Code (NETCC).

Now in 2026, the scheme is under independent review, with consumers and industry stakeholders invited to share feedback. This is an important moment—not just for the industry, but for homeowners considering solar or battery solutions.

So the key question is: what does the NETCC actually mean for you as a customer?

What Is the NETCC?

The NETCC was introduced to help build trust in the solar and battery market.

Its goal is to:

• Set standards for retailers

• Encourage better sales and service practices

• Give customers more confidence when choosing a provider

  
  

In simple terms, it’s designed to act as a quality signal when you’re comparing solar companies.

How the NETCC Relates to CEC Approval

A common point of confusion for customers is how the NETCC compares to Clean Energy Council (CEC) approval.

While they’re connected, they focus on different parts of your solar journey.

CEC approval is about the technical side:

• Accrediting installers

• Approving solar panels, inverters, and batteries

• Ensuring systems are installed safely and correctly

  
  

NETCC approval, on the other hand, is about the customer experience:

• Sales and quoting practices

• Contract transparency

• Customer communication and dispute handling

  
  

👉 Simple way to think about it:

• CEC = how your system is installed

• NETCC = how your system is sold

  
  

Both matter—but neither one on its own guarantees a great overall experience.

How Much Protection Does It Offer?

While the NETCC sets guidelines for retailers, it’s important to understand that it operates alongside Australian Consumer Law, which already provides strong protections.

The NETCC itself is a voluntary code, meaning:

• Businesses choose to join

• Compliance is monitored within the scheme

• The main consequence of non-compliance is removal from the program

  
  

For customers, this means the NETCC can be a helpful indicator, but it shouldn’t be the only factor you rely on when making a decision.

What to Know About NETCC Approval

One thing many customers don’t realise is that NETCC approval is not the same as a full independent quality audit.

The application process is relatively straightforward, and while there are checks involved, it’s not designed to deeply assess every aspect of a business.

That’s why two companies with very different levels of experience, service quality, or workmanship may both carry the same NETCC endorsement.

👉 Takeaway: The “blue tick” is a starting point—not a guarantee.

Why It Still Matters in 2026

Despite its limitations, the NETCC still plays a role in the market.

Some government programs and financing options require retailers to be NETCC-approved. As a result, many companies participate to remain eligible and competitive.

For customers, this means you’ll often see NETCC branding—but it’s important to understand what it does (and doesn’t) represent.

Where Customers Should Be Careful

When choosing a solar provider, relying on a single badge or certification can be risky.

Here are a few areas where you should look deeper:

• Sales practices: Be cautious of high-pressure tactics like door knocking

• Finance options: Always review terms carefully, especially for BNPL or loan products

• Company track record: Look at reviews, years in business, and completed installations

• After-sales support: Warranties and service matter just as much as price

  
  

A strong provider should be transparent across all of these—not just compliant with a code.

The “Blue Tick” Doesn’t Tell the Full Story

One of the biggest challenges with broad industry schemes is that they apply to a wide range of businesses.

This means:

• High-quality installers and average providers may appear similar at first glance

• Customers need to do a bit more homework to find the right fit

At DSW Energy, we always encourage customers to look beyond labels and focus on real value, proven experience, and long-term support.

The 2026 Review: Why It Matters

The current NETCC review, led by Pathmaker, runs from March to June 2026.

It’s designed to gather feedback on:

• How the scheme works in real-world situations

• Where improvements can be made

  
  

This is a positive step, and it shows the industry is moving toward stronger standards and better accountability.

What This Means for You

If you’re considering solar or battery solutions in 2026, here’s the bottom line:

• The NETCC is useful—but not definitive

• It should be one of several factors in your decision

• The best outcomes come from choosing a provider with proven quality, transparency, and support

  
  

Final Thoughts

The NETCC review is a chance to improve how the industry protects and supports customers.

Stronger standards and clearer accountability would benefit everyone—especially homeowners making long-term energy investments.

Until then, the smartest approach is simple:

👉 Don’t rely on a badge alone—choose a provider you can trust.